FAQ's
Does Incubate Digital provide PC or device technical support services?
No, Incubate Digital does not provide or offer PC or device technical support services for clients. It is assumed that clients have the necessary knowledge and proficiency to use their computers or devices effectively, including accessing their ...
Does Incubate Digital provide Facebook & Instagram Troubleshooting & Technical Support?
Incubate Digital does not provide Facebook troubleshooting and account support. Such services are exclusively offered and performed by Facebook. We do not have control over Facebook's policies, procedures, or response times in resolving any ...
Agency access to Facebook and Instagram
Incubate Digital is a Facebook Partner and access can be provided by adding our Partner ID 135675867388495 to your Facebook Business Manager. Step by by step instructions are available at ...
Access to Google Ads
Incubate Digital uses a Manager account, previously known as My Client Centre (MCC) to access our clients ad accounts. You will need to provide Incubate Digital with your 10 digit Google Ads Customer ID for us to access your Google Ads account. ...
Add users to Google Analytics
Please carefully follow the instructions available at https://support.google.com/analytics/answer/2884495?hl=en. For Incubate Digital to deliver our services optimally, we recommend setting a permission level of Manage Users. The email accounts ...
Add users to Google Search Console
Google Search Console is a free service offered by Google that helps us monitor, maintain and troubleshoot your site's presence in Google Search results. Search Console helps you understand and improve how Google sees your site. Search Console ...
Add users to Google Merchant Centre
Merchant Center lets you manage how your in-store and online product inventory appears on Google surfaces like Shopping, Search, Images, Maps and Lens. Please carefully follow the instructions available ...