Incubate Digital does not provide Facebook troubleshooting and account support. Such services are exclusively offered and performed by Facebook. We do not have control over Facebook's policies, procedures, or response times in resolving any Facebook-related issues.
In exceptional circumstances and at our sole discretion, we may utilise our professional accounts to seek Facebook Support on behalf of a client. This is not a standard service offering and cannot be relied upon as part of our service delivery.
While we may make reasonable efforts to assist with Facebook-related issues, including seeking support from Facebook on behalf of our clients, we cannot guarantee the resolution, response time, or success of such efforts. The outcome of seeking Facebook Support remains solely dependent on Facebook's policies, procedures, and decision-making.
Incubate Digital will not be held accountable for any delays, disruptions, or inability to perform services resulting from Facebook-related issues or any actions taken by Facebook. Our service offerings are independent of Facebook, and we shall not be liable for any impact on service delivery due to Facebook-related matters.